Apple Card ID verification with Passport

Nope. The answer below is not the answer and should not be considered "Apple recommended". I spoke to an apple support person by phone and a passport is not acceptable ID "at this time". You have got to be kidding.

The reason for requiring a state issued ID is because they need to verify your ADDRESS and passports don't show addresses. I have the same problem with my military ID card.

Now here is a kicker, if your ID shows a PO Box rather than a street address, it will be rejected also. I had to remove the sticker showing my PO box to expose my old address. Oh, the application page does not have a space for a middle name, but if you have one on your ID, your application will be rejected. It took me several trial and error tries before I figured everything out.

I believe there are more than a few of us in the proverbial “boat”. I took it a step further and called Goldman Sachs Salt Lake City office (8018841000). There you are quickly handed off to someone at Apple who provides you the party line that only US drivers license or state ID can be used. Not sure, if/when Apple decides to open this up (after USA launch) if the ex-Pat community will be able to sign up. For now, we are out of it. Maybe enough people calling Goldman Sachs will tip that a bit faster (hint hint)

The preview is only open for USA only. You have to be a US citizen or lawful resident. https://wallet.apple.com/apply/other/

Fair or not, this is only a preview and the full roll out for the card has not happened yet.

ThankGod! wrote:

Passports should be the MOST acceptable form of ID.

Not really. Why not? Well, that has been discussed over and over in this thread, which you apparently didn't bother to read before posting. But here is a summary of the reasons passports might not acceptable to a credit issuer:

• Passports do not have your address on them, so they cannot be used to determine where you live
• Passport information is not contained in your credit file, so there is no way to verify that the passport is for the person who is applying for credit. All you can go by is name, and names are not unique.
• Driver's license info IS in your credit file, so it is easy to verify that you are the same person as the person applying for credit.
• Bills from other businesses (utilities, other credit accounts) are also good identification, as they have your address and can be matched to your credit file.
• The US government does not accept passports as the sole form of identification when applying for a TrueID drivers license in any state. It is just one, but other forms of identification are required. See, for example, New Jersey's "6 point" requirements: https://state.nj.us/mvc/pdf/license/ident_ver_posterpint.pdf

A passport cannot be used and there is no way around it. Your drivers license or state issued ID is to verify your address and your identity.

Thanks Dude. Reload fixed it. Dum of me not to try that. Of course! DOH!

Lawrence Finch wrote:

1. Passports don't have your address. The card will only be issued to someone with a billing address in a country where the the card is available. So a passport does not have a way of verifying your address.

If they are U.S. Citizens, then they should have retained a legal us address, if only for emergencies. Keeping their state issued driver's license would also have worked. A family member's address would be the most convenient. From October 1978 to October 1990 I lived in the following: Texas, Mississippi, California, Korea, California, Germany, Texas, Germany, Colorado, Germany, and California. During that time I used my parent's California address as my LEGAL United States address. I got my first credit card using this legal address.

[Edited by Moderator]

Passports should be the MOST acceptable form of ID. Apple/GS's State ID rule was put in place by someone who is naive. I called (thanks @romad for the number), and the agent confirmed this rule. The agent offered to create a ticket for management to review (which I agreed to), and asked me to call back between 8am and 8pm central time. If more of us continue to do this (and always ask them to create a ticket, so the issue gets tracked), we'll have a chance they might respond and fix this totally lame rule.

@cpsadowski, the correct contact number is 8772555923 for  Card support.

Same here, working in Europe and my permanent home is in the US.

But my driver license lapsed, because I frankly don't need it.

So I did more research - It doesn't tell you on the site, but down in the fine print in the app I found a line that said the reason for the "State ID" was to prove your mailing/residential address. That's why the US Passport doesn't work.

So apparently those of us who otherwise have no need for State ID would seem to be out of luck for the time being.

Darn.

So I called Apple today and here is something new. If you apply for the card multiple times, your file is “flagged” and that flag will prevent you from moving theory the system for 30 days. They are working at improving the ID process and hope to have it fort her streamlined as it goes through the wickets.

cpsadowski wrote:

So I called Apple today and here is something new. If you apply for the card multiple times, your file is “flagged” and that flag will prevent you from moving theory the system for 30 days. They are working at improving the ID process and hope to have it fort her streamlined as it goes through the wickets.

Makes sense as an anti-fraud process. BTW, looks like your auto-correct algorithm needs a little training.

Use this link rather than the other one then - How to apply for Apple Card - Apple Support

Philly_Phan wrote:

Contact Goldman Sachs and ask them.

You're STILL confuzzled. :D