Hacking call
Just got a call saying my account had been hacked. Said I needed to call when at my computer. Sounded suspicious. Does this sound like something Apple would do without other notifications?
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Apple does not make such calls.
The callers are criminals trying to steal your personal and financial information. Hang up on them, repeatedly if needed.
Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support