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refund of a purchased movie

i bought a movie in the Canadian store because i couldn’t find it in the Mexican one. Now it’s for sale in the latter, could I get a refund for the purchase? So i can buy the one with spanish subtitles?

Posted on Aug 8, 2019 9:40 PM

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Posted on Aug 8, 2019 10:45 PM

Purchases are obviously considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Aug 8, 2019 10:45 PM in response to Palmashian

Purchases are obviously considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

refund of a purchased movie

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