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Purchased song won't play

I purchased 10 songs on the same day (different artists), only 8 of them will play.

When I try to play the 2 on my laptop within the itunes app, it keeps popping up with "this computer must be authorized to play this song". So I click OK to authorize and it says "this computer is already authorized" (over and over and over again).

I have updated itunes numerous times, updated my laptop, restarted, etc. It will not play the 2 songs at all.

How do I get them to play? TIA

Posted on Aug 8, 2019 11:44 PM

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Posted on Aug 9, 2019 1:59 PM

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

3 replies
Question marked as Best reply

Aug 9, 2019 1:59 PM in response to BethesdaMom40

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

Purchased song won't play

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