You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can’t add loyalty cards to the Wallet

Hi,


in the help article about the Wallet it says “Scroll down in Wallet, tap Edit Passes, tap Scan Code, and use your iPhone camera to scan.”


Unfortunately I don’t have such an option. There’s only my credit card and a loyalty card from Ikea that I’ve added via an email. But there’s no way for me to add other cards.


[Image Edited by Moderator to Remove Personal Information]

iPhone XR

Posted on Aug 9, 2019 11:04 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 10, 2019 7:03 PM

As an alternative, loyalty cards can often be added in the vendor app. For example, if you're an REI member, the REI app adds your membership card via: REI app --> account --> view in Apple wallet. Same with the Hilton Honors app: account --> Hilton Honors card --> view in Apple Wallet.


I agree that you should still be able to see the "Edit Passes" button and from there access the "Scan Code" option.


Side question, you're not seeing the Apple Cash card? If I recall, that card appeared automatically in the Apple Wallet, placed in the credit card stack, when the ability to text money became part of the operating system. You photo does not show this card.

7 replies
Sort By: 
Question marked as Top-ranking reply

Aug 10, 2019 7:03 PM in response to Thms_K

As an alternative, loyalty cards can often be added in the vendor app. For example, if you're an REI member, the REI app adds your membership card via: REI app --> account --> view in Apple wallet. Same with the Hilton Honors app: account --> Hilton Honors card --> view in Apple Wallet.


I agree that you should still be able to see the "Edit Passes" button and from there access the "Scan Code" option.


Side question, you're not seeing the Apple Cash card? If I recall, that card appeared automatically in the Apple Wallet, placed in the credit card stack, when the ability to text money became part of the operating system. You photo does not show this card.

Reply

Can’t add loyalty cards to the Wallet

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.