Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

“update requested”

I iOS 12.4 not able to update.it stuck.it shows that “ update requested”


[Re-Titled by Moderator]

Posted on Aug 9, 2019 3:04 PM

Reply
Question marked as Best reply

Posted on Aug 9, 2019 3:06 PM

Hi


It may help to follow the steps here:


Get help with over-the-air iOS updates - Apple Support


If you are unable to update wirelessly, consider instead updating via iTunes (and vice versa):


Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support


Whichever method you choose, be sure to first make a backup of your iPhone (you may wish to choose the option to Encrypt iPhone backup if using iTunes):

How to back up your iPhone, iPad, and iPod touch - Apple Support


1 reply
Question marked as Best reply

Aug 9, 2019 3:06 PM in response to nafim49

Hi


It may help to follow the steps here:


Get help with over-the-air iOS updates - Apple Support


If you are unable to update wirelessly, consider instead updating via iTunes (and vice versa):


Update the iOS software on your iPhone, iPad, or iPod touch - Apple Support


Whichever method you choose, be sure to first make a backup of your iPhone (you may wish to choose the option to Encrypt iPhone backup if using iTunes):

How to back up your iPhone, iPad, and iPod touch - Apple Support


“update requested”

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.