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Unauthorised log in

I received an email stating my apple id is locked due to suspicious activity and another advising Unauthorized login attempt on your account from Tokelau - IP 226.237.145.159.

It advises to cluck on the login button within he email and provide apple id details within 1 week otherwise my account will be locked permanently.

Please advise if this is a scam and if I need to action anything.

Regards Deb

iPhone XS

Posted on Aug 9, 2019 6:15 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 9, 2019 6:27 PM

It is a scam. Apple would notify you when you attempt to login, not via email.

Also see: Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

2 replies

Aug 9, 2019 8:28 PM in response to Redburn69

Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address.  The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers .


The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.

Unauthorised log in

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