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Unable to buy iCloud storage

Please why can't I buy more iCloud storage? It just won't accept my card.

Posted on Aug 10, 2019 2:06 AM

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Posted on Aug 10, 2019 12:54 PM

For a card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you are (and therefore the country which is on your iTunes account).

6 replies

Aug 10, 2019 12:31 PM in response to ChibuzorAji

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store


If necessary, contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

Unable to buy iCloud storage

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