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Cancel my purchase

Cancel my purchase

I would like to cancel the pronoun purchase but still I am getting bill please cancel the $24.99 from my account

Posted on Aug 10, 2019 7:54 AM

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Question marked as Apple recommended

We can't cancel it, we are fellow users, these are user forums - and it's obviously not a good idea to post your email address on a public forum.


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)


And if it's a subscription, and if you haven't already done so, stop its auto-renewal.

Posted on Aug 10, 2019 9:18 AM

2 replies
Question marked as Apple recommended

Aug 10, 2019 9:18 AM in response to bakhshiflor

We can't cancel it, we are fellow users, these are user forums - and it's obviously not a good idea to post your email address on a public forum.


Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)


And if it's a subscription, and if you haven't already done so, stop its auto-renewal.

Cancel my purchase

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