Hotspot

Question

Hotspot

Anyone else struggling with the personal hotspot.just another issue with the worst iPhone yet the great iPhone XS Max.f&@@ing useless

iPhone XS

Posted on Aug 10, 2019 10:06 AM

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Answer 1

Best reply

ProustGiulio

Level 10

208,025 points

Aug 10, 2019 10:11 AM in response to Steveeerrrrrerrrrrrrrreeree

If your carrier authorized that service in your cellular plan, read these guides:

How to set up a Personal Hotspot on your iPhone or iPad - Apple Support

and/or

If Personal Hotspot is not working on your iPhone or iPad (Wi-Fi + Cellular) - Apple Support

If you get no help, since your XS is still covere by warranty, have it inspected at an Apple Store or Authorized Service Provider:--> Apple – Location Selector

Regards

Giulio

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Answer 2

Aug 10, 2019 10:38 AM in response to QuickTimeKirk

My wife is next to me on her Samsung galaxy s10 plus .on the same network actually on the same bill every month and that works first time every time .its this disappointment of a phone I chose .every test we’ve tried,the Samsung comes out on top .so frustrating i’ve Had iPhones since the 3GS .this is my last

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Answer 3

Aug 10, 2019 10:44 AM in response to QuickTimeKirk

I’m trying to get through to apple to solve the issue but keep a ding up on forums and discussion pages.im going to take it to apple and let them tell me it’s me not the phone.

i’ve spoken To my carrier who I can reach with a simple phone call but not so easy with the elusive apple spokesman.

maybe a seance will do it .lol

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Answer 4

Aug 10, 2019 10:21 AM in response to Steveeerrrrrerrrrrrrrreeree

Hotspot access is a carrier feature and not part of the iPhone.

Contact your carrier and ask them some questions.

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Answer 5

Aug 10, 2019 10:40 AM in response to Steveeerrrrrerrrrrrrrreeree

Ask your carrier some questions. They provide the feature and it's why you send them money each month.

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