You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Red/green snake

Hey Apple community, just purchased my Apple Watch series 4 about two weeks ago. Just recently my watch won’t charge, it goes from the red snake charging icon to the green one and back. I tired hard rebooting it and nothing. I left it to drain completely for 2 days and nothing. Any advice?


it is a brand new watch as well

Apple Watch

Posted on Aug 11, 2019 4:17 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 11, 2019 6:20 PM

Check your charging accessories (and the wall socket) and see Apple’s suggestions in If your Apple Watch won't charge or it won't turn on - Apple Support. Your new watch will be under warranty, but it would be embarrassing (and annoying) to get to an Apple Store then find the problem was something simple. They will probably want you to check the obvious easy fixes anyway.

Similar questions

4 replies
Question marked as Top-ranking reply

Aug 11, 2019 6:20 PM in response to Zer007

Check your charging accessories (and the wall socket) and see Apple’s suggestions in If your Apple Watch won't charge or it won't turn on - Apple Support. Your new watch will be under warranty, but it would be embarrassing (and annoying) to get to an Apple Store then find the problem was something simple. They will probably want you to check the obvious easy fixes anyway.

Red/green snake

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.