Newsroom Update

Apple and Google deliver support for unwanted tracking alerts in iOS and Android. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

it says that my iphone is disabled connect to itunes.

my daughter lost her iphone. So im giving her my old one but its disabled and says to connect to itunes which i am but what to do know

iPhone 6s

Posted on Aug 11, 2019 10:50 PM

Reply
Question marked as Best reply

Posted on Aug 11, 2019 10:54 PM

Start here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Note: Make sure you have iTunes 12.8.x or later for Mac or iTunes 12.9.x or later for Windows before you start.

1 reply

it says that my iphone is disabled connect to itunes.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.