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Level 1

4 points

it says that my iphone is disabled connect to itunes.

my daughter lost her iphone. So im giving her my old one but its disabled and says to connect to itunes which i am but what to do know

iPhone 6s

Posted on Aug 11, 2019 10:50 PM

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Level 10

120,758 points

Posted on Aug 11, 2019 10:54 PM

Start here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Note: Make sure you have iTunes 12.8.x or later for Mac or iTunes 12.9.x or later for Windows before you start.

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Top-ranking reply

Level 10

120,758 points

Aug 11, 2019 10:54 PM in response to marcijh

Start here: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Note: Make sure you have iTunes 12.8.x or later for Mac or iTunes 12.9.x or later for Windows before you start.

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it says that my iphone is disabled connect to itunes.

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