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update payment information

i need to update my payment info for my itunes account. i only have one card number in, but is a card that has been replaced. i cannot remove it because my account requires at least one method of payment. i cannot verify the card because it has been cancelled. i cannot add another payment method because the current card needs verified. What now??

iPhone 6s

Posted on Aug 12, 2019 5:48 AM

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Question marked as Top-ranking reply

Posted on Aug 12, 2019 5:57 AM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Aug 12, 2019 5:57 AM in response to 9323

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

update payment information

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