Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cancel subscription

How to cancel subscription when cancel is not an option

Posted on Aug 12, 2019 12:49 PM

Reply
Question marked as Best reply

Posted on Aug 12, 2019 12:55 PM

View, change, or cancel your subscriptions - "Learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal." "If you don’t cancel more than 24 hours before your renewal date, your subscription might renew." Deleting an app does not cancel a subscription.

https://support.apple.com/HT202039


Is auto-renewal already off? Does it say it will renew on a certain date or does it only say the subscription will end then? If you are not seeing an option to cancel then it probably means the automatic renewal has already been turned off and the current subscription is simply waiting to expire.



3 replies
Question marked as Best reply

Aug 12, 2019 12:55 PM in response to smichael11

View, change, or cancel your subscriptions - "Learn how to view your subscriptions that renew automatically, change your subscription period, and turn off Automatic Renewal." "If you don’t cancel more than 24 hours before your renewal date, your subscription might renew." Deleting an app does not cancel a subscription.

https://support.apple.com/HT202039


Is auto-renewal already off? Does it say it will renew on a certain date or does it only say the subscription will end then? If you are not seeing an option to cancel then it probably means the automatic renewal has already been turned off and the current subscription is simply waiting to expire.



Cancel subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.