My phone won’t let me delete or add a payment method

The problem I am facing is my phone or my laptop won’t let me delete a payment method or won’t even let me add one. The card I had was old and I no longer have


[Re-Titled by Moderator]

Posted on Aug 12, 2019 1:21 PM

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Posted on Aug 12, 2019 10:56 PM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Aug 12, 2019 10:56 PM in response to Q_32

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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My phone won’t let me delete or add a payment method

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