My iPhone XS screen is not responding

my iphone xs screen is not responding. i tried to turn it off holding down the volume up and power but the screen does not turn on. i have my little sister call me it rings off of her phone but my phone does not ring nor viberate, what can i do?

[Re-Titled by Moderator]

iPhone XS

Posted on Aug 12, 2019 1:22 PM

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1 reply

miskeecare

Level 4

3,363 points

Aug 12, 2019 11:00 PM in response to lydiafromhtx

try this

https://support.apple.com/en-us/HT201412

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My iPhone XS screen is not responding

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