You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My new HomePod setup failed (301009)

My new homepod setup failed (301009). How to fix it?



[Re-Titled by Moderator]

iPhone XS

Posted on Aug 12, 2019 4:45 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2019 6:51 PM

Unplug it, then start over

Make sure the iOS device you’re using to set it up with isn’t on lock screen.


Be sure you did the get started part:

Get started



Set up and use HomePod Instructions:

https://support.apple.com/en-ca/HT208241

1 reply
Question marked as Top-ranking reply

Aug 12, 2019 6:51 PM in response to Jleeuskarsten

Unplug it, then start over

Make sure the iOS device you’re using to set it up with isn’t on lock screen.


Be sure you did the get started part:

Get started



Set up and use HomePod Instructions:

https://support.apple.com/en-ca/HT208241

My new HomePod setup failed (301009)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.