Frequent request for my apple password

Question

Level 1

4 points

Frequent request for my apple password

A few days ago, I started getting requests on my iphone for my Apple password. It is now coming hourly or more frequently. How do I make it stop? The starting of this behavior may be timed with my purchase of a new iPad Air, or possibly the implementation or Two Factor security. Getting desparate. This must stop.

By the way, Apples "What device is this about is invalid. How would I know what device this is about other than I am getting the notifications on my iphone 6.

iPhone 6

Posted on Aug 12, 2019 6:32 PM

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Answer 1

wswan55 Author

Level 1

4 points

Aug 19, 2019 8:07 AM in response to Eric Root

The issue was resolved by using the Way #4, reset phone function (Settings/General/Reset/Rest All Settings) as advised in https://www.apeaksoft.com/itunes/itunes-keeps-asking-for-password.html

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Answer 2

CarlAVII

Community Specialist

Aug 13, 2019 11:47 AM in response to wswan55

Hello wswan55.

Welcome to Apple Support Communities.

If I'm understanding correctly, you are repeatedly being prompted to enter your Apple ID password on your iPhone 6. I will be glad to assist.

Have you attempted a restart since this issue began? If not, let's try that:

Restart your iPhone, iPad, or iPod touch

Let's also check your device list to see which devices are signed in:

Check your Apple ID device list to see where you're signed in

Cheers.

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Answer 3

Eric Root

Level 10

685,623 points

Aug 18, 2019 6:55 AM in response to wswan55

Can you tell where the password request is for? For example, is it for the App Store/iTunes?

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Answer 4

wswan55 Author

Level 1

4 points

Aug 17, 2019 10:09 PM in response to CarlAVII

I have restarted the iPad and iPhone. I have checked the device list and it seems in order, however I don't see how the later action is relevant. I posted the original question on August 12. Today is August 17 and the requests for Apple ID and password continue at approximately six per day. I just hit the cancel now because whether I press cancel or I enter the password, the result it the same, no difference. I have not exhausted the other proposed solutions I have found on the internet, but so far non of those have worked either. Any other suggestions?

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Answer 5

Eric Root

Level 10

685,623 points

Aug 19, 2019 8:15 AM in response to wswan55

Thank you for the feedback and the link.

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Frequent request for my apple password

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