Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

IMac connectivity

My IMac is not connecting to WiFi. WiFi is is working in house. Need my next step.

Posted on Aug 13, 2019 12:10 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 13, 2019 12:55 PM

This Apple article may help. Specifically, refer to the section that asks you to do the following:


Your Mac can use Wireless Diagnostics to perform additional analysis. 

  1. Quit any apps that are open, and connect to your Wi-Fi network, if possible.
  2. Hold down the Option key and choose Open Wireless Diagnostics from the Wi-Fi status menu .
  3. Enter your administrator name and password when prompted.

Wireless Diagnostics begins analyzing your wireless environment:


Check for Wi-Fi issues using your Mac - Apple Support


In addition you may want to try performing an NVRAM reset, which in addition to reseting a number of stored parameters also forces you to restart the system, which is sometimes all that is needed to correct an intermittent issue.


If you continue to experience issues with WiFi you'll need to tell us a bit more about which model iMac you have, whether you've been able to confirm that your wireless router is working, whether your iMac can see the wireless network in the network preferences, etc. Good luck.

1 reply
Question marked as Top-ranking reply

Aug 13, 2019 12:55 PM in response to Nneed

This Apple article may help. Specifically, refer to the section that asks you to do the following:


Your Mac can use Wireless Diagnostics to perform additional analysis. 

  1. Quit any apps that are open, and connect to your Wi-Fi network, if possible.
  2. Hold down the Option key and choose Open Wireless Diagnostics from the Wi-Fi status menu .
  3. Enter your administrator name and password when prompted.

Wireless Diagnostics begins analyzing your wireless environment:


Check for Wi-Fi issues using your Mac - Apple Support


In addition you may want to try performing an NVRAM reset, which in addition to reseting a number of stored parameters also forces you to restart the system, which is sometimes all that is needed to correct an intermittent issue.


If you continue to experience issues with WiFi you'll need to tell us a bit more about which model iMac you have, whether you've been able to confirm that your wireless router is working, whether your iMac can see the wireless network in the network preferences, etc. Good luck.

IMac connectivity

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.