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New credit card details for itunes purchase

New credit card so payment declined. Old card required verification. Can't update card number; can't remove old card; can't add new card!!!!!!!!!!! Any ideas?

Posted on Aug 13, 2019 12:55 PM

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Posted on Aug 13, 2019 11:24 PM

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Best reply

Aug 13, 2019 11:24 PM in response to Rladslass

Try adding the new card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

New credit card details for itunes purchase

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