Apple Music Age Verification

Hi everyone,


I am a user of Apple music and I am having trouble verifying my age in the app. I have to put carrier information but it’s only showing Korean carriers (KT, SK and LG U+) as I am Korean, but the problem is I am currently living in Qatar and have been using the local carrier Ooredoo. Does anyone know how to fix the problem? Your help will be much appreciated.

iPhone X

Posted on Aug 13, 2019 1:07 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2019 8:50 AM

Hello minhasong,


​Thank you for using the Apple Support Communities. I understand you're running into an issue signing up for Apple Music.


As I understand from your post, you're using a Qatar-based carrier and are in Qatar, but it sounds like your iTunes Store region is set to Korea; is that right? If you don't see a compatible local carrier in the verification screen, you might need to look at the possibility of updating your region, if you have a Qatar-based payment method available: Change your Apple ID country or region


I hope I've answered your question. Take care.

2 replies
Question marked as Top-ranking reply

Aug 14, 2019 8:50 AM in response to minhasong

Hello minhasong,


​Thank you for using the Apple Support Communities. I understand you're running into an issue signing up for Apple Music.


As I understand from your post, you're using a Qatar-based carrier and are in Qatar, but it sounds like your iTunes Store region is set to Korea; is that right? If you don't see a compatible local carrier in the verification screen, you might need to look at the possibility of updating your region, if you have a Qatar-based payment method available: Change your Apple ID country or region


I hope I've answered your question. Take care.

Aug 14, 2019 8:50 AM in response to minhasong

Hello minhasong,


​Thank you for using the Apple Support Communities. I understand you're running into an issue signing up for Apple Music.


As I understand from your post, you're using a Qatar-based carrier and are in Qatar, but it sounds like your iTunes Store region is set to Korea; is that right? If you don't see a compatible local carrier in the verification screen, you might need to look at the possibility of updating your region, if you have a Qatar-based payment method available: Change your Apple ID country or region


I hope I've answered your question. Take care.

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Apple Music Age Verification

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