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recovery key option

Does ios12.4 have a recovery key option?

iPhone 5s

Posted on Aug 14, 2019 1:07 AM

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Question marked as Best reply

Posted on Aug 14, 2019 1:28 AM

If you are using two-step verification you were given a recovery key when you set it up (and told not to lose it).

If you lost your Recovery Key


As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.

    1. Go to your Apple ID account page.
    2. Sign in with your password and trusted device.
    3. In the Security section, click Edit > Replace Lost Key.

Keep your new Recovery Key in a safe place. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account.


https://support.apple.com/HT202649


If you are using two-factor authentication:


If you previously enabled two-step verification with a recovery key on your account and you sign in on a device running iOS 11 or macOS High Sierra, your Apple ID is automatically updated to two-factor authentication. After your account is updated, you have the option to generate a new recovery key. This option is only available if you are updating an account from two-step verification to two-factor authentication. Learn how to create a recovery key.


https://developer.apple.com/support/authentication/


(My emphasis.) So if you have two-factor authentication and have never used two-step verification there is no recovery key.

4 replies
Question marked as Best reply

Aug 14, 2019 1:28 AM in response to ivordsouza

If you are using two-step verification you were given a recovery key when you set it up (and told not to lose it).

If you lost your Recovery Key


As long as you remember your Apple ID password and still have access to one of your trusted devices, you can sign in and create a new Recovery Key.

    1. Go to your Apple ID account page.
    2. Sign in with your password and trusted device.
    3. In the Security section, click Edit > Replace Lost Key.

Keep your new Recovery Key in a safe place. Your old Recovery Key won't work anymore and you can't use it to reset your password or access your account.


https://support.apple.com/HT202649


If you are using two-factor authentication:


If you previously enabled two-step verification with a recovery key on your account and you sign in on a device running iOS 11 or macOS High Sierra, your Apple ID is automatically updated to two-factor authentication. After your account is updated, you have the option to generate a new recovery key. This option is only available if you are updating an account from two-step verification to two-factor authentication. Learn how to create a recovery key.


https://developer.apple.com/support/authentication/


(My emphasis.) So if you have two-factor authentication and have never used two-step verification there is no recovery key.

recovery key option

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