Unable to activate

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Level 1

4 points

Unable to activate

recently my iPhone was updated with latest version 12.3.1 from WiFi. after I got massage "Cellular Update Failed...." and "Mobile data" shows error, I search about this and as "Cellular Update Failed" massage says I need to update and this community also recomended I Network reset, Full factory rest was done, updated & restored.

Now after restore its not allowing me to activate my iPhone it says "Unable to activate"

some pictures I've attached with error massages I faced.

Can anyone suggest me solution? there is no authorized service center in Maldives

iPhone XS

Posted on Aug 14, 2019 2:07 AM

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Answer 1

sterling r

Community Specialist

Aug 14, 2019 3:23 PM in response to eSolutionsmv

Hello, eSolutionsmv.

Thank you for reaching out Apple Support Communities with your iPhone issue. I know that having a working phone is important and part of our daily lives. You've also done some good troubleshooting steps. The only option moving forward is to bring it in to a nearby service center as this article indicates: If you see a Cellular Update Failed or Apple Pay Not Available alert after iOS update or restart

"If you continue to see either of the alerts above, take your iPhone or iPad to an Apple Authorized Service Provider or make a Genius Bar reservation at an Apple Store. You can also contact Apple Support". I know you mentioned there's none in Maldives, but you can double check with this link on locating a nearby service center: Find Locations

I hope this helps.

Cheers!

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Unable to activate

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