Update credit card information

I’m trying to update my credit card information in the system will not allow me

iPhone 8 Plus

Posted on Aug 14, 2019 8:33 AM

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Question marked as Top-ranking reply

Posted on Aug 15, 2019 9:33 AM

I finally got to talk to someone at apple.


I had to go to appleid.apple.com


Log in and from there the expiration date can be corrected!


Yeah I am up and running again!!!!!

12 replies

Aug 14, 2019 10:12 AM in response to MN mom of 5

MN mom of 5 wrote:

My credit card expired. It says I need to remove my card and reenter updated information. But, the system won't let me remove the card because we have family share and need to have a payment method on file. I also can't add a new payment method. Very frustrating!

What happens when you try to ADD a new (same card with NEW expiration date) card?


Try Contact Support

Billing & Subscriptions path

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Update credit card information

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