Update credit card information

Try adding the new card and removing the old on via https://appleid.apple.com/account/manage

My credit card expired. It says I need to remove my card and reenter updated information. But, the system won't let me remove the card because we have family share and need to have a payment method on file. I also can't add a new payment method. Very frustrating!

MN mom of 5 wrote:

My credit card expired. It says I need to remove my card and reenter updated information. But, the system won't let me remove the card because we have family share and need to have a payment method on file. I also can't add a new payment method. Very frustrating!

What happens when you try to ADD a new (same card with NEW expiration date) card?

Try Contact Support

Billing & Subscriptions path

When I try to add a new credit card, it tells me that I need to verify the current card I have on file before I can add it. But, I can't verify the card because it is expired. I have tried removing, adding, updating the expiration date, etc. Nothing works and I keep going in circles.

I tried updating the expiration date and three letter code. It tells me that the card is expired and that I need to remove it and re-add it. But it won't let me remove it because we have the family share and says we must have a credit card on file all the time.

Sorry, I missed your original post with the appleid in front of the apple.com.

I was on my phone before and didn't see it - I wish I would have. I could have had this fixed yesterday...

Thank you for your help!

You will need to give us more info - a "story" = so that we can understand exactly what you have & what actions that you have taken

Writing an effective Apple Support Commun… - Apple Community

I NEED TO UPDATE MY CREDIT CARD FOR MY ACCOUNT

Can I up date it

Have you tried what I posted ?

Have you tried adding the new card and removing the old one via that link I gave you ? If you have, have you contacted iTunes Support ?

I finally got to talk to someone at apple.

I had to go to appleid.apple.com

Log in and from there the expiration date can be corrected!

Yeah I am up and running again!!!!!