You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

apple music

so i am paying for the family plan on apple music and it only works on my phone and not any of my family members phones. why is that?

iPhone XS

Posted on Aug 14, 2019 9:04 AM

Top-ranking reply

Community+ 2024

Level 10

143,094 points

Posted on Aug 14, 2019 9:24 AM

Have you set up Family Sharing? You need to define the group, by the Apple IDs of the other group members.

Did you change the subscription type to Family subscription?

Do the other have their settings right on their devices?

Settings﹥Music﹥Show Apple Music and ﹥iCloud Music Library should both be on.

View in context

Similar questions