You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhoneX screen skipping/jumping

Is anyone have issues with their iphoneX screen jumping from app to app without even touching the phone?


iPhone X

Posted on Aug 14, 2019 10:24 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 14, 2019 2:31 PM

Hello,


Start here: Get help with the display on your iPhone, iPad, or iPod touch


If no help, have your phone checked: Find Locations


Good luck.

2 replies

Aug 14, 2019 2:41 PM in response to Beach7890

Occasionally a software problem, but more likely a hardware problem. Could me anything from a bad touch control IC, an intermittent connection (that was a particular problem with the iPhone 6 Plus), or a malfunctioning digitizer. Malfunctioning digitizer failure symptoms are often known as "ghost touch".

iPhoneX screen skipping/jumping

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.