MacBook Pro keyboard issues

Details of pricing and availability and coverage vary.

There is an Apple keyboard service program, and there may be other programs and recalls, and there's potentially your own warranty coverage for your particular situation.

Best to ask the folks from Apple directly about this. They'll likely want a few details of the problem, as well as the model year.

Eligible Models

To identify your computer's model and to see if it is eligible for this program, choose Apple () menu > About This Mac. Eligible models are listed below.

▪ MacBook (Retina, 12-­inch, Early 2015)

▪ MacBook (Retina, 12­-inch, Early 2016)

▪ MacBook (Retina, 12-­inch, 2017)

▪ MacBook Air (Retina, 13-inch, 2018)

▪ MacBook Pro (13­-inch, 2016, Two Thunderbolt 3 Ports)

▪ MacBook Pro (13-­inch, 2017, Two Thunderbolt 3 Ports)

▪ MacBook Pro (13-­inch, 2016, Four Thunderbolt 3 Ports)

▪ MacBook Pro (13-­inch, 2017, Four Thunderbolt 3 Ports)

▪ MacBook Pro (15-­inch, 2016)

▪ MacBook Pro (15-­inch, 2017)

▪ MacBook Pro (13-inch, 2018, Four Thunderbolt 3 Ports)

▪ MacBook Pro (15-­inch, 2018)

▪ MacBook Pro (13-inch, 2019, Four Thunderbolt 3 Ports)

▪ MacBook Pro (15-­inch, 2019)

Note: No other Mac notebook models are part of this program.

https://www.apple.com/support/keyboard-service-program-for-mac-notebooks/