can not connect to iCloud

Question

Level 1

4 points

When trying to access my info in the main menu it keeps saying can not connect to iCloud.

I've loved out and back in etc. but to no avail.

iPhone XR

Posted on Aug 14, 2019 3:34 PM

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Answer 1

Best reply

Level 10

103,726 points

Hello,

You need either a cellular connection or WiFi:

If no help, can you log in from another device? See this: iCloud: Use iCloud.com

Good luck.

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Answer 2

Level 1

4 points

Hello,

Thank you for your help. Im sorry I didn't think about posting that before.

Here's the screen shot. I am getting this message when I click on names info or the security/ password links. the top 2 basically.

Thank you again,

Rick

[Image Edited by Moderator to Remove Personal Information]

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Answer 3

Level 1

4 points

updated pic. with personal info redacted.

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Answer 4

It would be better if you can please post a screenshot, in order to understand the phenomenon better.

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