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I had a free trail and it didn’t tell me about renewing it

iPhone 7

Posted on Aug 14, 2019 11:57 PM

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3 replies

Aug 15, 2019 12:15 AM in response to bryony146

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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