Can't receive a call from my wife's phone

My wife can call everyone except me. When she calls me it goes straight to voicemail. I don't have her blocked. I have restarted my phone and I still can not receive her calls.

Posted on Aug 15, 2019 8:45 AM

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Question marked as Top-ranking reply

Posted on Aug 16, 2019 7:10 AM

Hey poeticmindz,


If I understand correctly, you are not able to receive calls from only one person. There are a couple things you can try that may be able to help. I would recommend you use this article to help troubleshoot the issue.


"Check your iPhone settings

  1. Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
  2. Check your Do Not Disturb settings. Go to Settings > Do Not Disturb and make sure it's off.
  3. Check for any blocked phone numbers. Go to Settings > Phone > Call Blocking & Identification.
  4. See if Call Forwarding is turned on. Go to Settings > Phone > Call Forwarding and make sure it's off."


If you can't make or receive calls on your iPhone


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

1 reply
Question marked as Top-ranking reply

Aug 16, 2019 7:10 AM in response to poeticmindz

Hey poeticmindz,


If I understand correctly, you are not able to receive calls from only one person. There are a couple things you can try that may be able to help. I would recommend you use this article to help troubleshoot the issue.


"Check your iPhone settings

  1. Turn Airplane Mode on and off. Go to Settings and turn on Airplane Mode, wait five seconds, then turn it off.
  2. Check your Do Not Disturb settings. Go to Settings > Do Not Disturb and make sure it's off.
  3. Check for any blocked phone numbers. Go to Settings > Phone > Call Blocking & Identification.
  4. See if Call Forwarding is turned on. Go to Settings > Phone > Call Forwarding and make sure it's off."


If you can't make or receive calls on your iPhone


Please don't hesitate to let us know if the steps resolved your issue or if you need additional assistance.


Thank you for using Apple Support Communities. Have a good one.

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Can't receive a call from my wife's phone

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