Macbook Mid 2009 log in to iCloud

I am trying to log into my iCloud on a MacBook I just purchased it takes my information then a screen pops up that says HD and asks for my password. How do I get around this?


Also so I can not download anything from the App Store how do I fix this

Posted on Aug 15, 2019 11:07 AM

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1 reply

Aug 16, 2019 8:11 AM in response to candicefromindinanapolis

Hello candicefromindinanapolis,


Thank you for using Apple Support Communities!


I understand from your post that you are being prompted for your user account password after you sign into iCloud and you are unable to download anything from the App Store. I recommend testing the issue while your Mac is in safe mode and/or in a new user account. This will help determine the cause of the issue. The following articles have the steps you will need to test the issue in both safe mode and in a new user account: 


Use safe mode to isolate issues with your Mac - Apple Support


How to test an issue in another user account on your Mac - Apple Support


Best Regards.

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Macbook Mid 2009 log in to iCloud

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