Credit card

Hello I am not able to delete my old credit card that expired and add a new card... it keeps saying I must have one credit card on file but have to verify the one I have which is expired and will not verify

iPhone XS

Posted on Aug 15, 2019 1:04 PM

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Posted on Aug 15, 2019 1:15 PM

Try adding the are card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Question marked as Top-ranking reply

Aug 15, 2019 1:15 PM in response to Marinelli_marina

Try adding the are card and removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

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Credit card

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