Microsoft Mouse 3600 won't work on MacOS 10.13.6

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Level 1

4 points

Microsoft Mouse 3600 won't work on MacOS 10.13.6

I've done it all, reseting the computer, the mouse, enabling and disabling advanced options, enabling and disabling Handoff, removing and retrying connecting dozens of times.

I think i've read all the articles about this and with no solution.

I've also tested on another older Mac and it works instanly. Windows Machines too. My iphone and ipad with ios12 it connects.

But this computer it just shows as connecting, sometimes connected, but it never works =/

I've searched for drivers with no success.

Any other idea on what to do?

Thanks!

Posted on Aug 15, 2019 1:49 PM

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Answer 1

Top-ranking reply

tchelaum Author

Level 1

4 points

Aug 16, 2019 8:16 AM in response to MrHoffman

I did, they could only do a bunch of tests to realize there is nothing to be done =/

They've also suggested me to download a few updates from the apple website but it didn't seem right assuming i already had all the updates installed through app store.

At some point it looked like the driver only worked up to macOS 10.10 but i've tested on a 10.12 macbook and worked.

Last night i decided to give Mojave a chance, hoping it wouldn't screw my 2013 MBP.

Happily i could update to 10.14 overnight and now the mouse works and the overall performance seem stable 🙌🏿

The mistery will remain.. 🤷🏿‍♂️

BTW: I currently have handoff activated and the option "Allow bluetooth devices to wake this computer" off.

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Answer 2

Aug 26, 2019 12:08 PM in response to tchelaum

Im running 10.13.6.

Its not working, it shows up as paired but not working. Maybe as other users say it will work on other old/newer os.

But the main thing is that this mouse on the Microsoft site is listed as a WINDOWS mouse.... so its not a mac mouse.

Theres no drivers, or any compability info about the mouse, so just give up if its not working. Otherwise downgrade/upgrade but i wont do that due to a silly mouse.

Ric.

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