Can’t install iOS 9.3.6 on old iPad

I keep getting message saying that a new software update is available for my older iPad. 9.3.6 is available. But when I try to “install now”, the daisy just spins. Why I try install later, the download also doesn’t complete. No error messages. On my WiFi, but no data plan. Capacity 56.3 GB, 303 available. Tried restarting.

Posted on Aug 15, 2019 5:15 PM

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Posted on Aug 15, 2019 5:33 PM

Several others have had the same experience. The solution which works is to connect your iPad to your computer with iTunes running and do the update there.


Use the section in this link on Update Using iTunes: Update your iPhone, iPad, or iPod touch - Apple Support

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Can’t install iOS 9.3.6 on old iPad

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