My Apple ID is disabled and I’m wondering how I can fix this

when I try to purchase an app , it says that my Apple ID is disabled and I’m wondering how I can fix this .




[Re-Titled by Moderator]

Posted on Aug 15, 2019 8:20 PM

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Question marked as Top-ranking reply

Posted on Aug 15, 2019 8:23 PM

Hello,


Thanks for using Apple Discussions. "If you use security questions with your Apple ID, you can go to iforgot.apple.com to unlock your account with your existing password or to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day."


If your Apple ID is locked or disabled: https://support.apple.com/en-us/HT204106

2 replies
Question marked as Top-ranking reply

Aug 15, 2019 8:23 PM in response to User1105

Hello,


Thanks for using Apple Discussions. "If you use security questions with your Apple ID, you can go to iforgot.apple.com to unlock your account with your existing password or to reset your password. After multiple unsuccessful attempts to unlock your account, your Apple ID will remain locked and you can try again the next day."


If your Apple ID is locked or disabled: https://support.apple.com/en-us/HT204106

Aug 15, 2019 8:57 PM in response to User1105

 Apple ID disabled - Your account has been disabled in the App Store and iTunes


Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option.  You may need to pick a problem that is slightly different than yours to get a chat option.  


iTunes Support


iTunes Support – world wide

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My Apple ID is disabled and I’m wondering how I can fix this

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