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Photo Transfer To PC

How do you transfer photos from iPhone to the pc when the pc does not recognized the phone?

Posted on Aug 15, 2019 9:44 PM

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Question marked as Best reply

Posted on Aug 15, 2019 10:02 PM

If iTunes doesn't recognize your iPhone, iPad, or iPod

If you connect your device to your computer with a USB cable and iTunes doesn't recognize your iPhone, iPad, or iPod, get help.


When iTunes on your computer doesn't recognize your connected device, you might see an unknown error or a "0xE" error. If you do, follow these steps and try to connect your device again after each step:

  1. Make sure that your iOS device is unlocked and on the Home screen.
  2. Make sure that you have the latest version of iTunes that works with your computer.
  3. Check that you have the latest software on your Mac or Windows PC.
  4. Make sure that your device is turned on.
  5. If you see a Trust this Computer alert, unlock your device and tap Trust.
  6. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
  7. Restart your computer and iPhone, iPad, or iPod.
  8. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.


1 reply
Question marked as Best reply

Aug 15, 2019 10:02 PM in response to carlyle81

If iTunes doesn't recognize your iPhone, iPad, or iPod

If you connect your device to your computer with a USB cable and iTunes doesn't recognize your iPhone, iPad, or iPod, get help.


When iTunes on your computer doesn't recognize your connected device, you might see an unknown error or a "0xE" error. If you do, follow these steps and try to connect your device again after each step:

  1. Make sure that your iOS device is unlocked and on the Home screen.
  2. Make sure that you have the latest version of iTunes that works with your computer.
  3. Check that you have the latest software on your Mac or Windows PC.
  4. Make sure that your device is turned on.
  5. If you see a Trust this Computer alert, unlock your device and tap Trust.
  6. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works. Then try a different Apple USB cable.*
  7. Restart your computer and iPhone, iPad, or iPod.
  8. Try connecting your device to another computer. If you have the same issue on another computer, contact Apple Support.


Photo Transfer To PC

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