Unlock iPhone via iCloud account

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Level 1

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Unlock iPhone via iCloud account

If I can lock my “lost” iPhone by using my iCloud account, why can’t I use iCloud to unlock my in hand iPhone but forgot its password to open the device?

Posted on Aug 16, 2019 4:26 AM

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Answer 1

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sergekills

Level 7

33,329 points

Aug 16, 2019 5:19 AM in response to Gmannelly

This is not possible due to security concerns.

Follow these instructions:

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

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Answer 2

Gmannelly Author

Level 1

40 points

Aug 16, 2019 6:33 AM in response to sergekills

Thanks for responding. Understand about the security concerns; this could save much, especially for our elderly community members with a trusted family member (me) trying to provide support. Maybe one day... a feature add (again, I know, it would probably be exploited so... wishful thinking). I think her device is set to backup to the cloud... if so, just inconvenient... if not... oh boy...🤦🏽‍♂️

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Unlock iPhone via iCloud account

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