Hi,
Most of my time I tried to access to my account of FaceTime, but it didn’t I see there is a problem, even I changed my password the problem still. It appears to me that there is an error activation. Kindly fix the problem.
Thanks
Sent from my iPad
Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary, have someone else attempt to sign in using their Apple ID. If they can successfully sign in and use Messages/FaceTime, it may be your Apple ID. Someone I know had this happen and I was able to sign in using my Apple ID. After a call to Apple Support and then being elevated to a tier 2 support person, it turned out it was a problem with their Apple ID. It took the software engineers 3-4 days to fix the problem. When calling Apple, make sure you tell them it is an Apple ID problem so you don't get charged.
You can also try signing in on another device/computer. There have been a couple of posts where people's device/computer was blocked. You will need to contact Apple for that problem also.
There is a contact link.
Apple ID Support
Apple Support by e-mail or chat
Or fill out and submit this form.
Problem with face time& iCloud
