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Apple Music Subscription

Hi there,


So no too long ago, I got an email about a billing issue when my Apple Music subscription had to be paid. However, I’m not sure but it appears to be paid and I don’t have access to the music I previously had on it?


Would someone be able to help me out?


Thanks,

Aaron

iPhone 8

Posted on Aug 16, 2019 8:33 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 16, 2019 9:51 AM

Check the status of your subscription. It will say either active or expired.

See your purchase history in the App Store or iTunes Store - Apple Support. The purchase history for your Apple ID account will specify all charges to your Apple ID account, including subscription fees. Then you know for sure if it has been paid.

If the subscription is currently expired, then you will have to re-subscribe to activate the service again. If you re-subscribe without waiting too long, then you should regain your iCloud Music Library and playlists again.

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1 reply
Question marked as Top-ranking reply

Aug 16, 2019 9:51 AM in response to Aaron_Wright

Check the status of your subscription. It will say either active or expired.

See your purchase history in the App Store or iTunes Store - Apple Support. The purchase history for your Apple ID account will specify all charges to your Apple ID account, including subscription fees. Then you know for sure if it has been paid.

If the subscription is currently expired, then you will have to re-subscribe to activate the service again. If you re-subscribe without waiting too long, then you should regain your iCloud Music Library and playlists again.

Apple Music Subscription

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