Internet fraud. How is it possible?!

Chronology of the incident:

2 days ago, in the afternoon I uploaded this app.

Then I noticed a slight delay in the execution of my commands on the phone( unlocking is inhibited, open the application needed to repeatedly press)

Later that day I entered new credit card number with the reader numbers in iTunes, After I did that I received messages about checking the card from itunes.

By 10 o'clock in the evening I received a few Sms about the withdrawal of cash from addresses:

GOOGLE*Ciliz

GOOGLE*SERVICE


The next day in the morning, gmail hasn’t updated and any attempt to update gave an error on my phone, I checkED IT immediately on a laptop, everything worked.

the Bank told me that the money from my card was stolen by fraudsters and transferred to third accounts.

Google support told me the same,


According to everything above I have a question: can the application be infected with a virus?

could there be a risk when you enter the card data on itunes? as the card is very new and itunes was the only service where I have entered this card

Do you know any Apple email addresses where I can write about my problem?

iPhone 7

Posted on Aug 16, 2019 1:07 PM

Reply
7 replies

Aug 16, 2019 1:26 PM in response to mira162

Later that day I entered new credit card number with the reader numbers in iTunes, After I did that I received messages about checking the card from itunes.

'reader numbers' ? And received messages how/where ?

can the application be infected with a virus?

Is the phone jailbroken ? I'm not aware of any viruses that affect non-jailbroken devices, and you presumably downloaded the app from the App Store anyway, not a hacked version. And unless you entered the card's details in the app it wouldn't have access to your payment method.


could there be a risk when you enter the card data on itunes?

If you used your computer and you had, for example, a key logger on the computer when you entered the card's details it's possible. iTunes doesn't store all of the card's details e.g. the security code isn't stored, so even if the iTunes account was hacked the full card's details can't be accessed.


as the card is very new and itunes was the only service where I have entered this card

You haven't used the card anywhere else e.g. not in an actual shop ?

you know any Apple email addresses where I can write about my problem?

If you have proof about how the card's details were taken : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Aug 16, 2019 1:41 PM in response to King_Penguin

I’m sorry for my English, I’m Russian native,

ill try to explain 'reader numbers' is this camera icon:

i received messages on my phone

my Phone is not jailbroken.

I used my phone to enter new credit card, I didn’t have any information about the card nowhere, because it is new.

I know it seem like I’m stupid maybe, but I really want understand how does it possible to stole money from a very new card.

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Internet fraud. How is it possible?!

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