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HomePod not connecting to wifi because it is incompatible.

I just moved into my dorm and I began setting up my HomePod with the university's wifi and I keep getting the wifi incompatible message. My iPhone X is fully updated and I've reset my HomePod and restarted my phone and no luck.

iPhone X

Posted on Aug 16, 2019 2:32 PM

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Question marked as Top-ranking reply

Posted on Aug 16, 2019 8:00 PM

HomePod doesn't support public or subscription networks with sign-in requirements or enterprise-style deployments.

Although I thought I saw there was some wifi fix in a previous update: https://support.apple.com/en-us/HT209084#124. I can’t seem to find it on that page


Have you updated HomePod software to 12.4?


set up HomePod

https://support.apple.com/en-ca/HT208241

1 reply
Question marked as Top-ranking reply

Aug 16, 2019 8:00 PM in response to carter4168

HomePod doesn't support public or subscription networks with sign-in requirements or enterprise-style deployments.

Although I thought I saw there was some wifi fix in a previous update: https://support.apple.com/en-us/HT209084#124. I can’t seem to find it on that page


Have you updated HomePod software to 12.4?


set up HomePod

https://support.apple.com/en-ca/HT208241

HomePod not connecting to wifi because it is incompatible.

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