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Refund (purchase made by chance)

In the purchase history, the order MNWDFFWV6L that I would like to cancel is not displayed. It was bought by accident, and for some reason I can’t cancel it ...

Posted on Aug 16, 2019 10:53 PM

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Question marked as Apple recommended

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Posted on Aug 16, 2019 10:58 PM

3 replies
Question marked as Apple recommended

Aug 16, 2019 10:58 PM in response to anastasija291

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Refund (purchase made by chance)

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