Activation lock
HI
I am locked out of my phone as it asking for a old apple ID/ password that I do not have, on all my apple devices is a new apple ID, anyone advise? Thks
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Best reply
Go to https://iforgot.apple.com to retrieve the old ID and reset its password. See also If you forgot your Apple ID - Apple Support
Failing that, and povided you bought the device new in the first place, take the device, the original purchase documents, and some ID to an actual Apple Store (make an appointment) and ask if they can unlock it.