WD Discovery

I recently purchased a WD My Cloud Home Duo 4TB NAS to use with Time Machine and to store other 'off the MacBook' items.


Along with the device, which was very easy to setup and connect and use, came the WD Discovery application. It's got two apps embedded, WD Drive Utilities and WD Security. I have no idea what WD Discovery does. When starting either of the two embedded apps, I am directed to attached supported drives. There is no way to attach supported drives because none are listed to be attached.


I have been looking through earlier posts and the common 'thread' is that WD software stinks on a Mac. I am thinking that the only thing to do is to delete the app from my HD. If the NAS doesn't appear on my desktop automatically without running the WD Discovery at startup, then I can just connect using the 'Go/Connect to Server' in the main menu bar.


I saw somewhere in one of the other posts that 'left behind hidden files' caused problems with newly installed Apps even though the older Apps were Uninstalled properly.


Also, I have tried copying an 8GB folder with a thousand or more files directly to the NAS as a backup that would be directly accessible without going though Time Machine. I was taking two to three times longer than a new Time Machine Backup.


...and by the way, I have contacted WD support and they seem to be of little help...they are more than willing to be helpful, but do not seem to have the background with Macs to help. They suggest that rather than directly backing up that folder within my local network, that I use the web-based link to my NAS to transfer the files. I think that seems a little strange and far less secure.


Any comments or suggestions?

Posted on Aug 17, 2019 6:40 AM

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WD Discovery

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