Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Gen 6

my iPad is asking for a passcode but I never setup a passcode on it, can you help me get in my iPad thanks

iPad Pro 10.5-inch, Wi-Fi

Posted on Aug 17, 2019 3:58 PM

Reply
Question marked as Apple recommended

Whether you set one up or not, your iPad believes you did. Did you use Touch ID? If you did, you could not have set up Touch ID without setting up a passcode first. So you will need to erase the iPad by following the directions in this link using your home computer and iTunes: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

Posted on Aug 17, 2019 4:02 PM

1 reply
Question marked as Apple recommended

Aug 17, 2019 4:02 PM in response to sam-21

Whether you set one up or not, your iPad believes you did. Did you use Touch ID? If you did, you could not have set up Touch ID without setting up a passcode first. So you will need to erase the iPad by following the directions in this link using your home computer and iTunes: If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

iPad Gen 6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.