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Can't download apps from the AppStore

Can not download app from appstore .

Can you help me?




[Re-Titled by Moderator]

iPhone XR

Posted on Aug 17, 2019 7:56 PM

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Question marked as Best reply

Posted on Aug 17, 2019 8:35 PM

You will need to contact the iTunes Store to fix this: iTunes Store - Contact Us - Official Apple Support

6 replies

Aug 17, 2019 8:33 PM in response to deggie

Hi! I lost my previous iPhone and I forgot my password. And my Apple ID was locked for few days . Today I can unlocked my Apple ID and I bought a new iPhone and I put my old Apple ID on this phone with new password.

And now I cannot go to iTunes and iCloud and AppStore on this phone . I cannot download any app from AppStore.

when I put my Apple ID and password in AppStore it frozen and cannot sign in .

Can't download apps from the AppStore

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