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I cannot rip cd's iTunes and the advice from apple support online doesn't seem to apply:
There is no cd button on my iTunes window
There is no help option to run cd diagnostics
When I choose preferences >general > There is no option fo cd import settings
Mojave 10.14.6 iTunes12.9.5.5
MacBook
Problem solved....it was a cable problem. I had checked optical drive in a different computer but with a different cable. I noticed after I posted the images that finder was no longer showing the connection to the optical drive that it was connected to. Cable seems to have been delivering power but not the data - it has been replaced and all is working properly now. Thanks for your offer of help though - much appreciated.
Problem solved....it was a cable problem. I had checked optical drive in a different computer but with a different cable. I noticed after I posted the images that finder was no longer showing the connection to the optical drive that it was connected to. Cable seems to have been delivering power but not the data - it has been replaced and all is working properly now. Thanks for your offer of help though - much appreciated.
This is what my iTunes window looks like.
Finder (below) recognised that I had a cd in an external drive, but there was no response of any kind from iTunes.
Further below are the options from >Preferences>General and >import settings
Thanks for your time.
Hi,
What happens when you insert a cd into your disc drive.
Can you post images of the screens you are seeing.
Jim
Cannot rip cd's iTunes
