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Payment verification

I cant purchase any apps because it requires my cvv code on my card. Its an old card that i had cancelled. So i trued to remove it to add another but it says i need to have at least ine payment method. So i then trued to add a payment method but it says a card is awaiting verification. So i am stuck. Please help me

Posted on Aug 18, 2019 3:05 AM

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Question marked as Top-ranking reply

Posted on Aug 18, 2019 4:19 AM

Try adding the new card and then removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

1 reply
Question marked as Top-ranking reply

Aug 18, 2019 4:19 AM in response to TuppyNelson1970

Try adding the new card and then removing the old one via https://appleid.apple.com/account/manage


If that also doesn't work contact iTunes Support and see if they can help you do it :  http://www.apple.com/support/itunes/ww  (click on your country's flag, the country where you live, and which is therefore the country on the account ; click on Contact Support towards the top right ; click on Get Help under 'Talk To Us’)

Payment verification

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