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pritesh259 Author

Level 1

4 points

Not able to setup face id

I am not able to set up face id, the instructions keep on saying move the phone higher and than lower. At the end it fails.

Posted on Aug 19, 2019 4:51 AM

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Level 10

207,995 points

Posted on Aug 19, 2019 4:53 AM

Follow ALL the steps provided here:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support

If the issue still persists, have your iPhone inspected at an Apple Store or Authorized Service Provider among this list: Apple – Location Selector

Regards

Giulio

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Best reply

Level 10

207,995 points

Aug 19, 2019 4:53 AM in response to pritesh259

Follow ALL the steps provided here:--> If Face ID isn't working on your iPhone or iPad Pro – Apple Support

If the issue still persists, have your iPhone inspected at an Apple Store or Authorized Service Provider among this list: Apple – Location Selector

Regards

Giulio

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Not able to setup face id

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