I have a problem with my iCloud music library.
I changed my credit card and after this I cannot find my library in Apple Music. Then I found that I have to activate this “iCloud music library” but after this I also cannot find my library.
Also I log out and login to my account, also I did everything on my laptop and nothing... pls help me to remove my music
iPhone 7 Plus
Did your subscription actually expire?
Apple Media Services Terms and Conditions
https://www.apple.com/legal/internet-services/itunes/us/terms.html
"When your Apple Music membership ends, you will lose access to any feature of Apple Music that requires a membership, including but not limited to access to Apple Music songs stored on your device, and iCloud Music Library. Apple reserves the right to cancel your Apple Music membership if we are unable to successfully charge your payment method to renew your membership."
I have seen several posts where people have been late paying and cannot see their old collection upon re-subscribing so I guess upon subscription expiration all information is immediately deleted.
You should check the terms for you country but I suspect it is the same everywhere.
Did your subscription actually expire?
Apple Media Services Terms and Conditions
https://www.apple.com/legal/internet-services/itunes/us/terms.html
"When your Apple Music membership ends, you will lose access to any feature of Apple Music that requires a membership, including but not limited to access to Apple Music songs stored on your device, and iCloud Music Library. Apple reserves the right to cancel your Apple Music membership if we are unable to successfully charge your payment method to renew your membership."
I have seen several posts where people have been late paying and cannot see their old collection upon re-subscribing so I guess upon subscription expiration all information is immediately deleted.
You should check the terms for you country but I suspect it is the same everywhere.
Apple Music
